Business Partner Relations Support

CONTEXT tracks the business and consumer technology markets in multiple geographies around the world. Trusted by the world's leading technology companies and their customers to deliver actionable, fact-based business intelligence, CONTEXT data collection, management and reporting capabilities are unrivalled in their depth and scope.

Position: Business Partner Relations Support
Location: Remote (GDPR compliant within 3hr GMT)
Job Overview:

Build and maintain relationships with business partners and clients ensuring the data quality and its timely reception.

Main tasks and accountabilities:
  • Understand the client project data requirement
  • Support business data providers and clients in setting up their data feeds
  • Build and maintain good relations with business data providers
  • Manage the data reception and quality for clients
  • Communicate internally and externally around project requirements and data delivery
  • Deliver customised KPI reports to clients 
  • Collaborate with all relevant teams
  • Maintain relevant documentation
  • Full accountability of the product or service allocated

Experience/Knowledge/Qualifications required:
  • Bachelor's degree or equivalent
  • Excellent verbal and written communication skills in English. Any other language is an asset
  • Proficient in Microsoft Office and Google Suite
  • Knowing Agile project management tools beneficial
  • Experience in customer support / client-facing beneficial

Character & personal qualities:
  • Resourceful, able to take initiative
  • Excellent time management and organizational skills
  • Investigative mindset and great attention to detail
  • Excellent interpersonal and teamwork skills, comfortable working with all levels
  • Excellent time management and ability to prioritise