PC Market Outlook: Navigating Weak Demand, AI Innovation, and the Shift to Windows 11


PC Market Outlook: Navigating Weak Demand, AI Innovation, and the Shift to Windows 11
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PC Market Outlook: Navigating Weak Demand, AI Innovation, and the Shift to Windows 11


Over the past 12 months, the PC market has experienced weaker-than-expected demand, influenced by economic challenges and shifting political landscapes. Consumer and business confidence has been low, and as a result, expectations for recovery have been continually delayed. However, there have been some bright spots, particularly in local PC growth driven by government education initiatives and public sector frameworks. The stock situation has remained stable overall, and there is strong anticipation surrounding the potential of AI, especially when combined with Windows 11-driven refreshes. The share of AI-enabled PCs, featuring built-in NPUs, has been steadily increasing, and this trend is expected to continue.

Looking ahead to the next 12 months, demand is likely to remain weak in the first half of 2025, with a significant boost anticipated in the second half as the end of Windows 10 support in October sparks a wave of refresh activity. The share of AI PCs will increase, driven more by availability and lower prices than by an immediate surge in demand. As product variety expands and prices fall, Copilot+ PCs are also expected to see greater adoption, although discussions in 2025 will probably centre more on Windows 11 than on AI itself. Users remain uncertain about how AI will impact their daily use of PCs, and while understanding is likely to improve in the coming months, it will take time to fully grasp the role of AI in personal computing.

Over the next 12–16 months, we expect greater clarity regarding how AI will shape personal device usage, with increased variety in AI-powered PCs and price reductions driving growth. Competition among chip vendors is expected to intensify, and while the growth of AI PCs may initially be driven by availability rather than demand, certain sectors—such as workstations in industries like health, design, and engineering—are likely to see more active demand, as the value of AI has been clearer in these areas for some time. The shift to mobile computing will also continue, although stationary systems are expected to experience a resurgence in 2025 due to the need for Windows 11 upgrades.

In summary, 2024 has been an exciting year for the PC market, with a new chip vendor, impressive local performances, and the promise of AI-driven innovation. Although the market has not yet witnessed explosive growth due to external challenges and the newness of the technology, the future holds exciting potential for PCs as AI and Windows 11 reshape the landscape. The coming years promise to bring new opportunities and changes that could redefine personal computing.

For further insights and detailed analysis of market trends, stay tuned to CONTEXT’s weekly IT Industry Forum webinars.


 

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