Product Manager
CONTEXT tracks the business and consumer technology markets. Trusted by the world's leading technology companies and their customers to deliver actionable, fact-based business intelligence, CONTEXT data collection and management capabilities are unrivalled in their depth and scope.
Position: Product Manager – Reseller Metrics (Part Time)
Location: Putney or Remote (GDPR compliant within 3hrs GMT)
Job Overview:
Develop the Reseller Metrics Service in CONTEXT from methodology, operational organisation, to both clients and partners.
Main Tasks and Accountabilities
- Manage the product development and drive all related operational tasks
- Coordinate production across the various industries: report set up, especially customised ones
- Coordinate template release with Operations, including User Acceptance Testing
- Manage methodology enquiries as well as relevant projects
- Optimise back-end architecture to be in line with CONTEXT’s more recent reporting capabilities
- Define correct QC processes before the new features are launched
- Create and maintain relevant documentation
- Provide ongoing and new feature training internally
Other Tasks and Responsibilities
- Work closely with Sales & Country Managers to optimise commercial proposition for both clients and partners:
- Identify and understand any content or feature “must-haves” that will accelerate/limit client adoption
- Identify key client benefits
- Identify and promote key partner benefits
- Identify how Reseller Metrics is positioned against alternatives - internal and external - strengths and weaknesses
- Provide clear timeline for launch and anticipated updates
- Manage internal and external feedback and customer expectations
Experience/Knowledge/Qualification required
- Excellent command of written and verbal English
- Understanding of CONTEXT reseller data a plus
- Product or project management experience a plus
Character and Personal Qualities
- Effective communicator able to communicate at all levels of the organisation and with external clients
- Excellent planning skills
- Well organised
- Good interpersonal and teamwork skills
- Creative mind and good problem-solving skills
- Works well under pressure